Consulting and Project Services
General Management
Improve
Your Organization's Productivity
Matching staff levels to work volume is critical to achieving increased productivity and controlling personnel expense. Without adequate staffing plans and work measurement systems, employee costs can skyrocket, and, odds are, your payroll is already one of your highest expenses.
Our Productivity Improvement Study is a structured program designed to measure departmental workloads and uncover ways to streamline and organize workflows for greater efficiencies. The primary objective of our study is to determine how many full-time-equivalent employees you really need to complete each department's workload, and to implement a management reporting system that helps you plan and monitor the staffing levels required based on work volume.
The Approach
Conduct interviews with management and supervisors to get their perspective on the strengths and weaknesses of the organization
•Organization structure
•Reporting relationships
•Roles and responsibilities
•Spans of control
Develop historical baselines for productivity, quality, and velocity
•Costs (material, labor, and OH) and throughput volumes
•Returns and credit memo costs
•Average order throughput time
•Inventory management and control
Activity observation
•Identify theoretical capacities
•Identify capacity constraints
•Identify specific problems in the flow of orders and information
Deliverables: Assessment phase:
Summary report to management
•A constructive critique of the business processes
•A quantified financial impact of the opportunities identified
•An implementation plan to improve financial performance
Implementation phase:
Hands on participation in the:
•Inventory of the value added activities
•Development of the performance standards
•Creation of the departmental reporting boards
•Establishment of the daily status meeting
•Development of the daily and weekly operating reports
•Creation of the corrective item action log
•Establishment of the weekly management review meeting
What are the benefits of this study and implementation?
The results of this study and implementation will provide:
•Efficient staffing requirements for all levels of business
•A planning and reporting system to attain that efficiency
•Daily and weekly operations reports to monitor progress
•A reporting process for action items to build even more efficiency