training

Training and Workshops

Change (new PDF)

Working Through Organizational Change
A One-Day Workshop

Change is constant and inevitable - it's one of the few things in life we can count on. We can also count on the fact that, whether change is organization-wide or specific to individual departments or employees, everyone has a reaction to it. The organizations we work for demand that we both adopt and adapt to change. The more we know about the process of change, the better equipped we are to take steps towards the acceptance of change and adapt to it effectively in our work and our lives.

Through the use of assessments, activities, discussion exercises, and simulations, this action-packed, one-day workshop covers all aspects of change, helping individuals make a conscious effort to support the changes they encounter. Based on experiential theory, Working Through Organizational Change enables participants to learn and practice specific actions that can be taken to help them deal more effectively with change in the workplace.

Team Leadership
One-Day Workshop

Team Leadership is a complete workshop that revolves around key issues that can block team effectiveness. Using learning instruments, hands-on activities, and an interactive team simulation, participants gain a clearer sense of direction, clarification of roles and responsibilities, improved operating processes, and sounder interpersonal and inter-team relationships

Team Leader Course (For experienced managers and leaders)
Recommended Group Size: 6 or more participants; Program Length: 3 days

This is a comprehensive leadership course aimed at leading teams under 21st century conditions. For most supervisors and managers who have been leaders of traditional work groups, the new leader role may seem a little unnatural. This is a significant and complex behavior change that does not come easily to most supervisors and managers.

The Team Leader Course can pave the way for this change.
Team Leader Training is designed to help experienced managers from traditional organizational backgrounds make the transition to a style of leadership more suitable to empowered, high-performance, self-directed, or self-managed work teams.

Team Leader Training participants will:

Course Description
Basic SPC is a comprehensive training approach that teaches operators, engineers, and supervisors how to use statistical process control. It is ideal for training new employees how to use control charts in their jobs and is also a good refresher for experienced employees.

Basic SPC is divided into three units: Statistics Primer, Control Charts, and Process Capability.

Intended Audience
Operators, engineers, supervisors, and managers who will be using control charts in their jobs.

Six Sigma is the term adopted by Motorola in the 1980s to enable breakthrough quality improvements. It is a rigorous methodology to improve processes, increase customer satisfaction and reduce the Cost Of Poor Quality (COPQ) in a highly structured manner. It uses a project team approach to focus on the ruthless pursuit of process variation. Six Sigma promotes a 'management-by-fact' philosophy, utilizing powerful statistics (where appropriate) that practitioners can understand. Improvements from the project work are measured financially. Depending on the position in the organization, there are three workshops available.